Questions
Taken off the phone and out of surveys. If yours is not here, put it in the notes on the quote form and it reaches the same people.
We work as a national firm rather than a branch on somebody's high street, and we would rather say that than claim a home town we do not have. Coverage is set out plainly on the coverage page: the regions we collect from, delivery anywhere in mainland Britain, and how distance is priced rather than hidden.
It is the brand: the peak of the trade, the standard we hold ourselves to. We do work the Peak District and the Midlands, as we work everywhere else in Britain, but the name is about how a move is done rather than where we sit.
Everything above a single room. Nothing here is quoted from a room count, because a room count tells you nothing about a staircase turn, a lift door width, or what is actually in the garage — and those are what decide the day.
A great deal of our work is exactly that — the length of the country, often with an overnight. They are crewed and planned as long moves from the start rather than treated as a local job with a drive on the end.
Yes — wrapped, inventoried and racked indoors, collected as part of the same move. Chains slip everywhere, and putting a load into store beats leaving it on a vehicle overnight.
Four things: the volume going, the access at both ends, how much packing you want done, and how far it travels. Nothing else. Not the season, not how urgent it sounds, not what somebody else quoted.
No. It takes twenty minutes on a flat and longer on a house, and it is the only reliable way to fix volume and access. Video surveys work well and are common on long-distance jobs where a visit is impractical.
Yes, and most people do. The usual split is that you take the books, the clothes and the garage and we take the kitchen, the glass and anything framed. The quote names the rooms we are packing so nobody arrives expecting the other.
Not a problem, but they sit differently in the cover, because we cannot verify what went in or how. We will say that plainly rather than leave it in the small print, and we will tell you which items we would rather pack ourselves.
Usually, up to about a three-bed with reasonable access. Where the load or the access says otherwise we tell you at survey rather than sending a second van at four in the afternoon.
Beds, wardrobes, table legs and flat-pack that will not clear a staircase — yes, and we rebuild at the other end. Anything plumbed, wired or fitted in we leave to the relevant trade.
Uprights routinely, with the right board, straps and crew. Grands we assess first, and where the approach is genuinely awkward we bring in a piano specialist rather than improvise it.
Goods in transit and storage cover are both in place. There are the usual conditions around owner-packed cartons and items of unusual value, so declare anything genuinely valuable at survey and we will confirm in writing what applies before you book.
The load stays on the vehicle or goes into store overnight rather than onto a pavement. We will tell you plainly what that means for the booking at the time, rather than sending a surprise invoice afterwards.
Yes. Two households merging, a storage unit cleared on the way, or a parent's house emptied at the same time. Mention every address in the brief so the route and timing are costed from the start.
Packing materials go back with us as a matter of course. Clearing what you are not taking is a separate job and we price it separately rather than folding it in quietly.
Yes, and they go first. Month-ends are the other pinch point. If your date is fixed, book early; if it can flex, a midweek slot is easier to crew and easier to park.
Offices, studios and small units, usually out of hours so the business loses the least trading time. The sequencing matters more than the lifting on a commercial job, so the survey is a planning meeting as much as a measure-up.
As soon as you have a date, even a provisional one. Holding a slot costs nothing and moving it is easy. Finding a crew at short notice in summer is another matter, and long-distance work needs more notice than local.
Only what is true — and at present that means no trade-body logos, no award badges, no press quotes and no customer counts appear on this site. We will not display proof we cannot evidence. If that changes, it will appear here with the evidence attached.
Your goods share a vehicle with other consignments heading the same way, so you pay for the space you occupy rather than a whole lorry. It suits smaller loads and flexible dates; the trade-off is more handlings and a delivery window rather than a named day.
We do, working from the survey inventory. Since the UK left the EU a household move needs a proper packing list and the destination country's transfer-of-residence process, and each of the four differs. We tell you what has to come from you, and when.
Put it in the notes on the quote form. Services covers what we do, coverage covers where and how distance is priced, and European removals covers moves that leave the country.
Next step
Both addresses, roughly what is going, and your dates if you have them. We will arrange a survey and come back with a written quote.